ingodwetrustnyc.com accepts the following forms of payment
NYC residents are subject to a combined state and city tax rate of 8.875%. NY residents outside of NYC are subject to a state tax rate 4.375% and additional county taxes where applicable Your credit card will not be charged at the time you submit your order. Only after we have verified your card details, received credit authorization, and have confirmed stock availability and/or custom order instructions (if applicable) will your authorization be captured.
Online Return Policy
Please notify us immediately of any return/exchange requests via firstname.lastname@example.org.
We hope you are completely satisfied with your purchase. If for any reason you are not, IGWT will gladly exchange full price, unworn, unwashed merchandise with it’s original invoice and tags. This policy will be honored for items received in our studio within 14 days following the delivery of your order.
No cash or credit card refunds are allowed. If unable to find a suitable exchange item, an online store credit will be issued
The following items are final sale, thus may not be returned or exchanged:
Jewelry Sale or Marked Down
Additionally, shipping fees, custom fees, import taxes and any IGWT services and fees, are non-refundable. If your return/exchange is deemed acceptable please allow 10-14 days for your return to be processed. Buyer is responsible for all return/exchange shipping costs. IGWT is not responsible for return shipping costs or duty reimbursement in the case of international purchases. For more information on claiming duties please contact your local customs bureau. IGWT holds the right to deny refunds should the merchandise not meet return policy requirements.
Address all returns/exchanges to:
IGWT / Web Returns
70 Greenpoint Ave
Brooklyn, NY 11222
Direct all inquiries regarding returns/exchanges to email@example.com
Custom Order Policy
Custom orders (engraving, ring resizing, etc.) require 7-10 business days to complete before they can be shipped or picked up. Custom Orders must be paid in full, in advance, and are nonrefundable. IGWT reserves the right to decline any custom order. All orders may be subject to a 20% custom design fee with additional charge for materials if applicable.
In-house hand engraving: $10 per area
Professional machine engraving: $20 per area
Ring resizing: $20 for an enlargement up to 1 size (inquire for estimates on further adjustments)
Silver solder point repair for IGWT jewelry: $10
Gold solder point repair for IGWT jewelry: $20
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